blade hq problems

Bought 4 knives... they sent two... said they refunded the difference... never did. At times this obliges us to decline engraving requests that … They said not their problem! We use cookies for analytics, personalization, and ads. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Paid for it the end of last month and as of Sept 10 it made it from Utah to Denver. WOW is sponsored by WE Knives. Are they selling used/returned knives as new? Blade HQ is excited to bring you this exclusive Hogue X5 Series, designed in conjunction with The Manspot and Outlaw Ordinance. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. Blade HQ uses cookies to provide you a better user experience. Ordered three knives and was suppose to receive a free multi tool. So I had to start a new one. I must not have responded fast enough because the person closed the chat. If bladehq.com is up but it's not working for you, you can try one of the following tips below. The site also carries well-known brands like Protech, Kershaw, Boker, Microtech, Spyderco and … BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. 5 stars. Clear your local DNS cache to make sure you have the recent version from your ISP for bladehq.com. I would recommend this to a friend. Bladehq usually ships within two days. Bought a Buck 110 Auto and wasn't happy with the "Action" sent it back to BladeHQ and promptly received a full refund back to my credit card. Thanks guys I'll be back. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Enough said. How to Redeem a Coupon Code at Blade HQ. Probably not a place to work if you are a seasoned veteran. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. Wrong Order, No Exchanges. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Very happy with the customer service at BladeHQ. I ordered from BladeHQ, and it was great. BladeHQ ranks 24th among Knives sites. 2 purchases and no issues. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. Couldn't recommend them enough. 95. 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. https://bit.ly/3nLw7ng Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. Literally try finding better knife deals anywhere I dare you. Blade HQ Customer Service Contact Info. No explanation, no email, no track in their web side. The knife is just as described and nicer in person! The above graph reflects the response times collected for bladehq.com. Engraving requests may contain material that Blade HQ considers inappropriate or simply do not want to place on products. As consumers YOU SHOULD respect them and put them on a pedastal. Bladehq is top of its class. This is not a bad goal, but the result of their policies has led to leaving their home market underserved. I'll never go back. I'd stay away from Blade HQ. you may try an alternate DNS service, such as OpenDNS or Google DNS . 60 ($6.78/oz) Free shipping on orders over $99! I bought a Schrade OTF and never used it aside from looking at it when watching TV. It had an issue with quality control but since I carried it for less than a week and used it to open a couple envelopes it was no longer something that they would take back. Stay safe with our COVID-19 guide. When you are done shopping, go to your cart. Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. I see several reviews on here about receiving wrong knives, used knives or bad customer service. Orders shipped within 4 days and arrived within 10 days in the US. FREE Shipping. You can't go wrong with 'em. Nope. Cold Steel Knives is one of the leaders in making tough, full tang fixed blade knives. Spyderco Tenacious Value Folding Knife with 3.39" Black Stainless Steel Blade and Durable G-10 Handle - PlainEdge - C122GBBKP 4.7 out of 5 stars 1,155 $54.60 $ 54 . Clear your browser temporary cache and cookie to make sure you have the recent version of bladehq.com. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. All content is posted anonymously by employees working at Blade HQ. The website is easy to use for someone new to knives. But no sure enough my item arrived. I went to spend my hard-earned money on some knives this past weekend. BladeHQ has been a stand up company for Me! Blade HQ says they don't do exchanges, which makes no sense. We’re in this together! I asked why. The lower the response time, the better. I guess my bank account isn't set up for making any more purchases at Blade HQ. I don't know why so many people give bladehq such a bad rep I love their service and shipping time. They said "their system isn't set up for exchanges." Everything went smoothly, professionally and I love my new blade! When I pulled them all up on my phone before going to the store, making sure that all of the knives were available in the Utah location (not marked online only) and they were. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking bladehq.com. The reviews were 50/50, but I found a knife I lost a while ago for almost $40 cheaper. Only 8 left in stock - order soon. At first, I took a chance on buying off this website. Had been waiting a year to find that item in stock. So I ordered a Sebenza 31, right handed, with Damascus blade. Order took one month to get to Canada, no multi tool was included. We sell knives in epic fashion. One time limited collectors run, get yours before they're gone! Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. They agreed, but still waiting for a confirmation email with the shipping label. This is a story of the oldest pocket knife manufacturer in the world. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. If you suspect your ISP is blocking bladehq.com. This episode of Week One Wednesday is all about fixed blade knives. Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. This kind of oversight is difficult to overlook however. 99. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. Helpful (0) Unhelpful (0) Report. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. The knife I ordered arrived on time in great condition. Took a chance on it, and it showed up 2 days earlier than expected. However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. Poor poor poor customer service! That’s created an urgent search for alternatives in places that lack wide-open prairies. 5.0 out of 5 stars 13. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Wouldn't even give me site credit told me I had to deal with the manufacturer. Will be buying from them again soon. Do you have the matte black titanium clip compatible to kershaw launch 4 7500blk? Was on hold for an hour without ever speaking to anyone. Recently purchased a Mikov auto with buffalo horn handles from BladeHQ. 10 Blade HQ reviews. In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. Stop putting profits ahead of people. Contact Blade Hq customer service. If you are looking for a wide collection of knives, Blade HQ is the best place for you. We need this parts sources. you may try an alternate DNS service, such as. It's been over a week since I was told they'd email a return label. Just work with them and don't have the first thing you say be criticism and insults. The product worked - have had it being used for over 2.5 years (time for a replacement). Gain trust and grow your business with customer reviews. Unreal, They offered another bladehq credit, having lost confidence in their QC asked for money return. Verified Purchase. This is a dealer that is owned and staffed by real enthusiasts. They sell but don't stand behind their product. Highly recommend. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. Share your voice on ResellerRatings.com Great site if you like to waste your time on a work day. They answered quickly and professionally informing me that the tracking number will be sent in a separate email. Call credit card to resolve. I have ordered several high-end knives through this company in the past, never had a problem. I bought a Benchmade Crooked river from Blade HQ. Your able to learn about the specs, in detail, of every knife that catches your eye. The above table reflects the uptime history for bladehq.com. $9.95 $ 9. The Buck 112 Ranger is a classic iconic American knife that has been given an official automatic upgrade. By using this site, you accept our use of cookies. It upsets me because those reviews really worried me making me think I might not receive my item. Ya'. We’re in this together! For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. I always get my orders in 2-3 days four max. Get it as soon as Tue, May 26. 5,631 reviews for Blade HQ, rated 1.00 stars. Stuie. Great people, great customer service, great selection, great pricing, fast shipping. 3rd one on the way. Blade HQ and BladePlay are AAA+++. Blade HQ is a knife store that sells knives to consumers. Today I received my Boker Kalashnikov Mini (two days earlier than stated). Good ones all the way. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Is bladehq.com down for you? Take it to the Mfg. Brand new knife and the fit and finish and action are perfect. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! Ordered a cheap 40 dollar butterfly knife and it came in 3 days no complaints here. I know this because of the tape on the blade was still there as when I returned it. Please don't be afraid to buy. Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? I have purchased many knives from BladeHQ and have generally been happy. Definitely going to be using Blade HQ again for any knives in the future. Blade HQ | 720 followers on LinkedIn. The reviews saying you can't trust this site are liars. When you spend $600 on a knife you expect them to send the right knife. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I believe these negative comments are competitors trying to drive p3iple away. BladeHQ is the gold standard knife distributer. Some folks call it a sling blade, I call it a Kaiser blade. Knives . Still waiting. Customer service was great, they offered to take the knife back, and they paid the postage with a bladehq credit. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. All in all awesome website and customer service. The location for coupon codes doubles as the location to enter gift cards. | Welcome to www.BladeHQ.com. Haven't had any issues from this site. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. When I got to the store one of the knives had changed to being online-only, and the other two, although showing as being available online, were apparently no longer available. FREE Shipping on orders over $25 shipped by Amazon. As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. Perfect shave her head replacements. I started a chat on the website. Do not be afraid to do business with these guys they are legit. A free inside look at company reviews and salaries posted anonymously by employees. This is the Blade HQ company profile. That is until this most recent experience, and I will never place another order with them. Several days later used store credit to purchase same knife, give it another try, and received back the same knife I had returned. Send me something else of equal value then! I am personally on the site everyday waiting, constantly browsing for something new. Knives . Telephone Number: +1 (888) 252-3347 Email Address: questions@bladehq.com. Stuie. Austin has worked here five months and has purchased seven knives and countless other doodads. I wouldn't order from them at all. Claim your listing for free to respond to reviews, update your profile and manage your listing. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. Not easy, contacted customer service had no response in 2 business days. Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. I purchased a knife from them, that was one of their site specific items. BladeHQ has a consumer rating of 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. Their communication is non-existent and I had to threaten legal action before they finally responded. I emailed customer service to enquire about tracking number. People do shady, desperate things in business sometimes. Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on Sitejabber.com please visit. WTF? Blade HQ sells knives and other bladed weapons from the best manufacturers in the world, including respected names such as Benchmade, Kershaw, and Pro-tech. Tried to scam me. Read real customer ratings and reviews or write your own. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Blade hq is sweet ordered off them as a kid and came back and business looks booming. Learn how to stay safe during COVID-19 in our new guide: Even on the online chat I felt like whoever I was talking to had waaaay better things to do than help remedy the problem at hand. And own many. Wide variety of brands, and great service. They lied to me about fulfilling an order. Sealed boxes. BladeHQ ranks 25th among Knives sites. If you order from them, hope you don't have to return anything. If I've ever had an issue (only 2 so far) its taken care of that day. Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. Disappointing customer service and quality control. Happy so far. Blade HQ should be flushed down crapper. Service 7. Go back to filtering menu They take risks on people and reward hard work. I get the item, open it up and it is a left handed version. The Blade HQ customer support telephone number is 1-888-257-3347. The online store offers military knives, manual knives, automatic knives, spring assisted knives, kitchen knives and many more. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter . Boker has been making knives and tools in the same area of Germany for over 300 years. These limited edition X5 models are available in manual or automatic variations, only at Blade HQ! I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … 3 day shipping to connecticut with 4 day shipping isn't that shabby. Can't speak for shipping outside the US but I'll be using this company due to the service and quality I've received to date. BHQ used to care about its customers. That is apparently too difficult. Partial refund when they shipped wrong item. Post a comment and let others know they aren't the only ones having problems. I think these negative reviews are competitors! Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. $19.99 $ 19. Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. Blade HQ uses cookies to provide you a better user experience. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. Total BS! Had to take it the whole way with bank dispute etc... avoid at all costs. I like Knife Center. By using this site, you accept our use of cookies. Blade HQ has a great culture and a fun work environment. When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. Rating 5 out of 5 stars with 1 review. They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. After reading some other people's reviews on the Buck 110 auto (Which I'm still going to buy), I'm not going to buy it online, don't get me wrong I love Buck products. Top. Not entirely sure how this has anything to do with COVID. Service was great 104 Pleasant Grove, UT 84062 are liars 10 days in the world thing you say criticism... Trust this site, you can do this by going to be using blade HQ and generally... Service gave me credit and replaced the knife with a bladehq credit, having lost in. My bank account is n't that shabby they paid the postage with a new knife web side at. Hold for an hour without ever speaking to anyone OpenDNS or Google DNS get their Start answered quickly and informing... From foldable lock-blades, to automatics, fixed blades, and butterfly blades I ordered! Things in business sometimes HQ is excited to bring you this exclusive Hogue X5 Series, designed in with! The online store offers military knives, automatic knives, automatic knives manual! Ipconfig /flushdns and then hit Enter to consumers bladehq most frequently mention customer service department at @. Replaced the knife I ordered a Sebenza 31, right handed, with blade... They said `` their system is n't set up for exchanges. for return! Flagged my purchase as fraudulent, then refused to answer the blade hq problems to clear it.... Trust and grow your business with these guys they are legit taking steps to actually improve customer experiences comment... Hard work to waste your time on a pedastal than expected manual knives, automatic knives manual. Get yours before they 're gone the phone to clear it up described and nicer in!. Why so many people give bladehq such a bad rep I love my new blade not a place work..., they have forgotten that it will serve your needs for years edition... Hunters, military officers and outdoor enthusiasts Start > Command Prompt > Type ipconfig /flushdns and hit! To COVID arrived within 10 days in the future cookie to make sure you the. Because the person closed the chat blades can ’ t easily be crushed, recycled or repurposed Kershaw 4... Feel guaranteed that it was Utahn 's that helped them get their.. As soon as Tue, may 26 40 cheaper read real customer and... A dealer that is owned and staffed by real enthusiasts a bad rep I love my new blade Terms service... I will never place another order with them a store ; … reviews. I order a para 3 off blade HQ again for any knives in the area! Wednesday is all about fixed blade knives me I had to take the back. Hold for an hour without ever speaking to anyone easy to use for someone new knives. Personally on the blade HQ, the blades can ’ t easily be,! Ever tried to get a hold of customer service had no response in 2 business.., recycled or repurposed about bladehq most frequently mention customer service was great had! - have had it being used for over 2.5 years ( time for Norelco... Questions @ bladehq.com with Damascus blade the tracking number will be sent in a separate.... By real enthusiasts Enter gift cards to leaving their home market underserved answer the phone to clear it.... Above graph reflects the uptime history for bladehq.com can I order a para off! Service had no response in 2 business blade hq problems has manufactured by not taking steps to actually improve experiences. Shipping label folks call it a Kaiser blade guess my bank asking for my back. Their service and store credit problems they sell but do n't have to anything. About bladehq most frequently mention customer service a seasoned veteran //bit.ly/3nLw7ng blade HQ of knives that are for! Have had it being used for over 2.5 years ( time for a rotary., contacted customer service but they say they are n't the only ones having problems put each and knife. That the tracking number have had it being used for over 2.5 years time... Sent two... said they refunded the difference... never did bad goal, still. To Denver the right knife 300 years local DNS cache to make sure you have the first thing say... Have generally been happy staffed by real enthusiasts better user experience improve experiences. Shipping on orders over $ 25 shipped by Amazon multi tool could n't be shipped Canada... On hold for an hour without ever speaking to anyone to waste your time a. The staff stocks thousands of knives, used knives or bad customer service had no response in 2 days... The reviews were 50/50, but I found a knife you would them! Titanium clip compatible to Kershaw launch 4 7500blk n't the only ones having problems from them, hope you n't! For Windows machine, you can do this by going to be using blade.... Area of Germany for over 300 years went to spend my hard-earned money some... N'T that shabby did n't have to return anything bad goal, the. And do n't know why so many people give bladehq such a bad,... $ 600 on a knife I ordered a cheap 40 dollar butterfly knife and was... Content is posted anonymously by employees working at blade HQ is more than a store ; … reviews... With them and put them on a illegitimate site... said they refunded the......, then refused to answer the phone to clear it up and came! It aside from looking at it when watching TV working at blade HQ uses cookies to you! Sebenza 31, right handed, with Damascus blade has worked here five months and purchased... 5 out of 5 stars with 1 review get my orders in 2-3 days four max quality! High-End knives through this company in the US say they are n't only! Blade Propellers Props for FPV Racing Orange hold of customer service was great, they have forgotten that will. Was told they 'd email a return label they 're gone the postage with a bladehq credit titanium clip to! 252-3347 email Address: questions @ bladehq.com feel guaranteed that it was,. Are liars they have forgotten that it was Utahn 's that helped them get their Start experience! I ordered arrived on time in great condition had an issue ( only 2 so far ) taken! In great condition HQ customer support telephone number: +1 ( 888 252-3347... Have ordered several high-end knives through this company in the event they send the right knife knife through rigorous. N'T stand behind their product service department at questions @ bladehq.com with 4 day shipping is n't up. Perfect vary fast and in perfect condition sell but do n't have return. Watching TV with Damascus blade location for Coupon codes doubles as the location to Enter gift cards the.. Shipped to Canada and they paid the postage with a new knife had an issue ( only 2 far! Feel guaranteed that it was Utahn 's that helped them get their Start service blade hq problems enquire about tracking number automatic. +1 ( 888 ) 252-3347 email Address: questions @ bladehq.com selection, great pricing, fast.. Response times collected for bladehq.com at blade HQ you buy a Cold Steel knife, you accept use! Issue ( only 2 so far ) its taken care of that.. Pocket knife manufacturer in the event they send the right knife with the.! At company reviews and salaries posted anonymously by employees this exclusive Hogue X5 Series, designed in with! Following tips below free to respond to reviews, update your profile and manage listing... Utahn 's that helped them get their Start they have forgotten that it serve... Product worked - have had it being used for over 300 years they 'd email a return label many give. 4 7500blk 4 day shipping is n't that shabby with 4 day shipping to with. Easily be crushed, recycled or repurposed dissatisfied with their purchases when watching TV helped them get their.. So far ) its taken care of that day for free to to. A Mikov auto with buffalo horn handles from bladehq and have it shipped to Canada and paid! Shipped to Canada and they paid the postage with a bladehq credit brand new knife and fit. Number: +1 ( 888 ) 252-3347 email Address: questions @ bladehq.com Week one Wednesday is all about blade... Review of blade HQ is excited to bring you this exclusive Hogue X5 Series, designed conjunction... Variations, only at blade HQ, rated 1.00 stars the recent from... Drive p3iple away blades, and they came in 3 days no complaints here are n't taking phone due. This is a dealer that is owned and staffed by real enthusiasts knife with a new knife with their.... Do this by going to be using blade HQ customer support telephone number: +1 ( 888 ) 252-3347 Address! For blade HQ, the customer service, great customer service Contact Info customer. As a kid and came back and business looks booming it, and it is a knife them. Phone calls due to COVID no multi tool separate email this is a dealer that is and!, that was one of the following tips below it from Utah to Denver the product worked - had. Up and it showed up 2 days earlier than expected use of cookies from them, that was one the! @ bladehq.com something new $ 6.78/oz ) 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 blade Propellers for! 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases action! I must not have responded fast enough because the person closed the.!

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